SHIPPING INFORMATION

We deliver to 100 countries around the world and offer different shipping options to meet your needs.

In order to ensure you a hassle free shopping experience, for selected countries, we are now including the Customs Duties in the final prices without any price change. No more unexpected charges upon delivery, only delight and ease at your doorstep!

During sales period, deliveries may take 2 or 3 business days longer than usual.

Shipping methods and costs
To offer you the best service and ensure fast worldwide deliveries we offer a range of different delivery options to satisfy your need. Shipping rates vary based on shipment type, destination and local policy at your location.

We aim to dispatch all orders within 10 to 12 working days (orders accepted before 12:00 am CET will start timing on the same day). Estimated delivery times are to be used only as a reference, will commence from the date of dispatch and we are not responsible for any delays caused by destination customs clearance processes.

Insurance
We insure each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you are not the receiver of your purchase then the person who signs for the package confirms receipt and is accountable for the package.

Taxes and Duties
Most countries are shipped to on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the product price.

If a DDU (Delivery Duty Unpaid) destination is selected, product prices displayed are exclusive of all taxes and duties, as well as EU/UK VAT. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are shipping to and payment of these is necessary to release your order from customs on arrival.

As we are unable to advise the amount this may be, we advise our customers to verify local taxes and duties before placing an order. Our Online Store ships worldwide and the shipping costs are already included in the final amount of your order.

Please note that Russia is a DDU destination. You can find information about Russian custom duties on the Russian Federal Customs Service official website: http://eng.customs.ru/